MTN Assures MoMo Customers: Your Funds Are Protected and Secure

Mobile Money (MoMo) customers of MTN Ghana have been assured that their funds remain safe and secure.

This comes despite reports of a recent cybersecurity incident affecting the wider MTN Group.

In a notice to customers, MTN clarified that no mobile money wallet has been compromised and urged the public to disregard any claims suggesting otherwise.

This reassurance follows confirmation by MTN Group that it has experienced a cybersecurity incident.

While investigations are still at an early stage, preliminary assessments suggest that data belonging to approximately 5,700 MTN Ghana customers may have been affected.

The company has not yet established the full extent of the breach.

In response, MTN Group has engaged top-tier cybersecurity experts and launched a forensic investigation to evaluate any potential impact.

The exercise is being conducted in accordance with the company’s established security protocols to ensure system integrity and protect customer information.

MTN Ghana is also advising customers to stay vigilant by avoiding the sharing of personal security credentials such as PINs or OTPs, and to refrain from clicking on suspicious links or entertaining unsolicited calls.