PURC audit finds major upgrades in water treatment plants

The Public Utilities Regulatory Commission (PURC) has reported major improvements in water treatment facilities operated by Ghana Water Limited (GWL) in the Western and Central regions. This follows an audit and inspection exercise carried out between June 16 and June 27, 2025.
According to the PURC, the latest findings show significant progress in the quality and efficiency of water treatment and supply, compared to previous assessments. The audit focused on how well GWL is meeting standards for producing and distributing clean water, as well as identifying any operational challenges.
The audit was carried out under the PURC Act of 1997 (Act 538), which gives the Commission the responsibility to ensure utility services are delivered fairly, efficiently, and sustainably.
The main goals of the audit were to:
Assess GWL’s performance against water production and distribution standards
Evaluate the condition and functionality of water treatment systems
Identify areas needing improvement
Compare current performance with previous audits
The inspection looked at water intake and treatment processes, quality of water, borehole conditions, safety protocols, and the overall state of production and treatment units.
Key Findings
In the Western Region, the audit found significant improvements, largely due to the leadership of a new Regional Chief Manager who has addressed several long-standing issues. Most of the water treatment plants inspected—both conventional systems and boreholes—are in good working condition and capable of meeting demand.
Overall, both the Western and Central regions showed positive signs of progress, pointing to a clear upward trend in the quality of water service delivery.
What’s Next
The PURC says it will continue monitoring GWL to ensure ongoing improvements. It has also urged the Government of Ghana to support the sector through:
Water Sector Reforms: Improve efficiency, transparency, and long-term sustainability of water services
Community Engagement: Encourage public participation in water management and increase awareness on water conservation
Climate Change Mitigation: Promote strategies like rainwater harvesting and efficient water use to protect water resources
About PURC
The Public Utilities Regulatory Commission is Ghana’s main regulator for the electricity, water, and natural gas sectors. Its mandate is to ensure that utility services are delivered fairly, efficiently, and sustainably to support national development and improve the quality of life for citizens.